Privacy Policy

Last updated: 16 September 2025

Leicester Bearings (“we”, “our”, “us”) is committed to protecting your personal data and respecting your privacy. This Privacy Policy explains what personal information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who we are

Leicester Bearings
Tunnel Top, 10 Putney Road, Freemen’s Common, Leicester, LE2 7TF
Email: sales@leicesterbearings.co.uk

We are the data controller responsible for your personal data.

2. What data we collect

When you use our website or contact us, we may collect:

• Contact details: first name, last name, telephone, email address
• Enquiry details: your message and any attachments you choose to upload
• Newsletter subscription: if you opt into our mailing list
• Business details: company name and service/product interests where relevant
• Technical data: IP address, browser type, pages visited (via Plausible Analytics, which does not use invasive tracking or cookies)

We do not knowingly collect or process personal data relating to anyone under the age of 18.

3. How we use your data

We use your personal data for the following purposes:

• Responding to your enquiry (lawful basis: contract or legitimate interest)
• Supplying goods and services you request (lawful basis: contract)
• Keeping business and financial records (lawful basis: legal obligation)
• Sending you our newsletter, but only if you have opted in (lawful basis: consent)
• Improving our website and services through privacy-friendly analytics (lawful basis: legitimate interest)

4. Sharing your data

We only share your data when necessary, with:

• Service providers: such as our website host and IT support providers
• Octopus: to manage our email newsletter subscriptions (subscribers only)
• Professional advisers: such as accountants for tax purposes
• Authorities: if required by law

We do not sell or rent your data to third parties.

5. International transfers

Your newsletter subscription data may be processed by Octopus. Where data is transferred outside the UK, Octopus provides appropriate safeguards in line with data protection laws.

6. How long we keep your data

• Enquiry form submissions: 12 months
• Invoices and financial records: 6 years (legal requirement)
• Newsletter subscription: until you unsubscribe

7. Your rights

You have the following rights under UK GDPR:

• Access: request a copy of the personal data we hold about you
• Rectification: correct inaccurate or incomplete data
• Erasure: ask us to delete your data where there is no lawful reason to keep it
• Restriction: limit how we process your data in certain situations
• Portability: request your data in a machine-readable format to transfer elsewhere
• Objection: object to processing, particularly for direct marketing
• Withdraw consent: where we rely on consent (e.g. newsletter subscription)

You can exercise your rights by contacting us at sales@leicesterbearings.co.uk.

You also have the right to complain to the Information Commissioner’s Office (ICO):
ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
ico.org.uk

8. Cookies and analytics

We use Plausible Analytics, a privacy-friendly tool, to measure website traffic and usage. This does not use invasive tracking cookies.

Our website also uses necessary cookies to function properly. You can manage or disable cookies in your browser settings.

9. Security

We use appropriate technical and organisational measures to protect your data, including secure servers and access controls. However, no online service can be completely secure.

10. Changes to this policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “last updated” date.

11. Contact us

If you have any questions about this Privacy Policy, please contact:

Email: sales@leicesterbearings.co.uk
Address: Tunnel Top, 10 Putney Road, Freemen’s Common, Leicester, LE2 7TF